Beverley Hardacre
04.03.2025
Brilliant as always.
Nick Lamb
18.07.2023
Great family atmosphere
Dannisaur
28.02.2025
Our waiter Luke was amazing, one of the best waiters we've had at any establishment, he always goes above and beyond and you can tell he enjoys his job which really does make all the difference. The food was amazing as usual, one of the best Toby Carvery's i've been to. Unfortunately the guests on the tables next to us were very rude but that's not something that the restaurant can help. Overall a brilliant meal!
Nathan Nicholls
27.02.2025
Very pleased with my meal nice and hot and loads to choose from. Would definitely eat here again
Kelly
26.02.2025
I normally really enjoy a Toby Carvery, but my experience today was dreadful. When we first arrived, it was 10 minutes before someone seated us. Then, once we had drinks, nobody came back. We sat there for 20 minutes waiting for someone to take our order, and we noticed all the workers sitting down other than a man called Luke, who was the only one working and serving around eight tables while tidying up others. Then, eventually, my partner went up to where the staff were sitting by the bar because of this, as all we wanted was the carvery, and was responded to with "Just go up and get it"—no sorry for your wait, nothing. Once we got the food, a lot of it was just about warm, which really wasn't nice. We witnessed other customers coming in and waiting longer than we did to be seated, even looking at the staff who were just sitting chatting and laughing with the chefs, who had now joined them; but, of course, nobody moved to help the customers. Not to mention they were not being quiet, and this poor other staff member was still doing all the work. Safe to say we were happy to leave. Such poor service and the rudeness of the staff were incredible. We used vouchers we received as a present for this meal and are devastated we clearly wasted them on food that was barely warm and for nonexistent service. We could have left without paying, and I don't even think your staff would have noticed, as they clearly didn't want to serve us. Even when we went up to the bar to pay (as nobody had been to our table once since our drink cups arrived), the staff still sat talking and laughing until they could be bothered to see to us. Absolutely disgusted.
Bev Burton
26.02.2025
Worst Toby I have ever been to and I love my Toby carvery meals. Won't return.
Kevin Holdaway
09.06.2024
Second time we visited this calvery, First time we had a roast which we gave 4 out of 5 stars but this time we ordered from the menu and have to say it probably was some of the worse food we have encounterred from a restaurant.
The person that took our order forgot what we ordered (pork in chiaba with roast potatoes) and instead was given two pieces of a stale, hard bagette with pork. The only way this was made edible is the amount of apple sauce that made the bread softer. The 'roast' potatoes were cold and greasy. My wife had a cheese and pickle sandwich, that again was a wrong order, with a very modest basic salad.
For sweet I ordered a toffee apple crumble with custard. This was so overcooked it was a mush with the crumble being soft. Also, it was so sweet and full of sugar it made it practically inedible and certainly any taste of apple was lost.
The service was OK after the person that took our original order and got it wrong disappeared. We were seated practically in front of the entrance and saw restaurant staff bringing in a supermarket shopping trolley and leave it in the dining area - why?? They left the doors open which let in a cold draft, which eventually we had to get up to close them as no one else bothered.
We have taken pictures of the food as it was so poor we may contact the head office to bring it to their attention and ask if this is acceptable. The food quality was poor and there is no care or supervision as for the quality of food being served.
We appreciate a Toby calvery is not fine dining and prices are reasonable, however this food was truly awful and should not have been served up.
diane levett
22.02.2025
went for the cavery today, got to say it's the worst one I've had everything was so dry like it had been sat there for days 😒
colin woodward
20.02.2025
Really nice thanks....will definitely return
Nathaniel Matthews
19.02.2025
Service was a bit slow but everyone was friendly and accommodating food was good and pricing is decent
Michelle Walker
17.02.2025
I've never had a bad meal here and my last visit didn't dissapoint. The service was not as quick as I have had on previous visits, but it was a Saturday and it was busy and you could see the staff were busy with other people so it was understandable.
Paige Carter
16.02.2025
Really lovely service from Luke and Brandon!
Great food 🥰
Andy Crabbe
15.02.2025
Went here and to be fair the food was nice and the member of staff serving the meat was absolutely spot really nice . There was plenty of parking spaces in the carpark. Once we ate are meal there was abit of a wait until we ordered are dessert to be fair we had to ask the waitress to come over to take are order . I don't know why there wasn't more staff to cater for the customers. Don't get me wrong the staff were working hard but in my opinion they needed more staff to makesure everyone was looked after . Saying that the staff I spoke to were very friendly and polite I would go back and eat here again but I didn't like waiting so long to place orders.
Lesley Tupper
15.02.2025
Food was hot and lots of it, beef was lovely as was the turkey and pork, plenty of veggies which were fresh.
Our visit was on a Saturday at 19.00, plenty of empty tables very quiet.
Waited for a while to get seated. Table had to be cleaned and cleared for us.
Very slow service, staff seen either eating or behind the bar, customers having to approach staff at the bar.
Our table was cleaned for us, drinks order taken, returned to our table and no cutlery had been provided, had to find a member of staff to sort this.
Watched as a member of staff (Luke) was trying to please everyone, serve, take orders and payments while clearing tables. He really was working hard while others didn’t seem to care or take any notice of you.
Management looked scruffy and was more interested in eating own tea than seeing to customers.
Lovely food shame about some of the staff.
Shane Easter
15.02.2025
Came to breakfast yesterday with my partner and it was very nice thanks very much do you require a cleaner
Chris Smith
13.02.2025
Stopped for breakfast - absolutely amazing.
Zoe Stamp
12.02.2025
Was a pretty good 1st experience in this Toby, very quiet compared to Stanway but that was a positive. The carver was very friendly, the food was tasty as always, maybe could be hotter but I guess as its so quiet less topping up is done etc. The server was the best, Luke was very welcoming and helpful. Credit to the restaurant. Hopefully be back soon. Thanks Luke 😊
Heather Jermy
10.02.2025
Went for a late lunch - food was delicious. A really good carvery. No cauliflower cheese if that's a deal breaker for you but they do have mac and cheese, which was a lovely change!
Service is a bit confusing - as you walk in there is a podium that says order and pay at the bar... the unstaffed bar.
When someone finally did come to the bar (the bar the podium instructed us to order from), my husband was told rather brusquely "it's table service, go sit down".
The guy who served us was fine.. friendly, efficient, etc. The person serving the meat was also great. The guy who was rude wasn't wearing a uniform so maybe the boss?
If you want a carvery and aren't fussed about service, it'll work for you. If you want excellent service across the board.. it's not the place for you.
MrLeigh125
14.01.2024
Always top notch. Couldn't fault a thing even if I tried. Fantastic.
Julia Gardens
08.02.2025
Food ok, but not very hot.
Julie Hammond
12.10.2024
Myself and my friend visited for the first time Friday 11th October, and we absolutely loved our meal and lovely friendly staff looking forward to next visit
